Engage in interactive workshops introducing Design Thinking framework and Service Design methodologies to enhance product and service experiences.
Collaborate on bespoke service design projects addressing specific challenges or opportunities within organizations.
Gather insights through user research and testing to inform product and service improvements.
Develop service blueprints mapping out customer journeys and identifying areas for enhancement or innovation.
Collaboratively map out customer journeys to identify pain points and opportunities for improving the overall experience.
Lead design sprints to rapidly ideate, prototype, and validate solutions for organizational challenges.
Provide training sessions and capacity-building programs to develop internal service design capabilities within organizations.
Offer guidance and support for digital transformation initiatives, ensuring a customer-centric approach throughout the process.
Engage in interactive workshops introducing Design Thinking framework and Service Design methodologies to enhance product and service experiences.
Collaborate on bespoke service design projects addressing specific challenges or opportunities within organizations.
Gather insights through user research and testing to inform product and service improvements.
Develop service blueprints mapping out customer journeys and identifying areas for enhancement or innovation.
Collaboratively map out customer journeys to identify pain points and opportunities for improving the overall experience.
Lead design sprints to rapidly ideate, prototype, and validate solutions for organizational challenges.
Provide training sessions and capacity-building programs to develop internal service design capabilities within organizations.
Offer guidance and support for digital transformation initiatives, ensuring a customer-centric approach throughout the process.
Crevalpro SDM Consultancy is a multi-disciplinary boutique service design agency. We aspire to bring human-centered design process to everyone. Our objective is to improve the living quality of our co-inhabitors, with holistic and inclusive design, uplift socio-economic and ecological well-being, and minimize wastage. We follow Design Thinking framework along with few other well established methodologies to achieve our goal and bring it's practices across the industry.
User insights through the lenses of empathy, community participation and co-creation activites, designing services with users for users, are inspiring and forms the building blocks of our design approach. Our approach to design is strongly backed by Users Research, Gap-Analysis between expectation and experience, and various industry adopted metrics.
We facilitate an eco-system for optimal design experience with curated tools for teams and organizations to explore customer insights (both external & internal). In our journey together we will investigate, expose, and analyze users real needs and pain-points. These pointers will help create relevant services and value propositions, that matches the needs, motivation, and emotion of the end-users and producers equally.
What really astonishes me is the ability to consciously ignore to understand our user who is the very essence of our business existence.